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Price difference

 
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tkilby
posted by tkilby on 14 Jan 2011
Price difference
I receive times, prices and a book option on your site at one price and then when I select the book option it throws me to another site with a higher price. Why?
 
 
zlori
zlori responded to Price difference on 14 Jan 2011
Dear Tkilby,

If this happened inside our meta search engine than it's obviously a bug what we have to fix.

It could also happen inside our cheap flights section, where we collect the best prices our users could find using our services. So the prices you see there were available at the time of the actual search but now they could be expired. This is something pretty much unpredictable - for some legs the prices could change even from one hour to the other.

So to can fix this issue as soon as possible, we need more information from you.
Please:
- specify the page where you started your search (travelgrove main page maybe?)
- specify the search you made (from,to,dates,class,number of passengers)
- specify the merchant you clicked (the page where you see the higher price)
It's ok if you do not remember each detail, just give us some hints.

Kind Regards,
Travelgrove Tech Team

 

This topic was posted more than 2 months ago. If you have a similar question to this one, please start a new topic.

   
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